Privacy policy

Privacy Policy

Last Updated: May 21, 2026

This Privacy Policy describes how HODLING | Crypto & Stock Trading Merch – Hoodies, Tees, Mugs, Posters ("HODLING," "we," "our," or "us") collects, uses, stores, shares, and protects your personal information when you visit or use our Shopify-powered website, products, and services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of the Services, and from third parties.

1.1 Information You Provide Directly

We may collect the following information when you interact with the Services:

Account Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Account login credentials
  • Order history

Order and Payment Information

When you make a purchase, we collect information necessary to process your order, including:

  • Product selections
  • Shipping information
  • Billing information
  • Transaction details

Payment card information is processed securely by third-party payment providers and is not stored directly by us.

Communications

When you contact us, subscribe to newsletters, or communicate with customer support, we may collect:

  • Your name
  • Email address
  • Contact details
  • The contents of your messages

Membership and Subscription Information

If you subscribe to memberships, newsletters, or recurring services, we may collect subscription preferences and billing-related information.

2. Information Collected Automatically

When you use the Services, we and our service providers may automatically collect certain information.

2.1 Device and Usage Information

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referral URLs
  • Pages viewed
  • Session duration
  • Clickstream data
  • General geographic location inferred from IP address

2.2 Cookies and Tracking Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

  • Operate the website;
  • Remember preferences;
  • Analyze traffic and usage;
  • Improve the Services;
  • Measure marketing performance;
  • Deliver personalized advertising where permitted.

You may manage cookies through your browser settings or through cookie consent tools available on the website.

Disabling cookies may affect the functionality of certain features.

3. Information from Third Parties

We may receive information from third parties including:

  • Shopify;
  • Spreadconnect;
  • Payment processors;
  • Shipping providers;
  • Analytics and advertising partners;
  • Social media platforms.

We may combine this information with other information we collect.

4. How We Use Personal Information

We use personal information for the following purposes:

  • To operate and provide the Services;
  • To process and fulfill orders;
  • To communicate with you;
  • To provide customer support;
  • To improve and personalize the Services;
  • To prevent fraud and abuse;
  • To comply with legal obligations;
  • To conduct analytics and business reporting;
  • To send marketing communications where permitted by law;
  • To enforce our Terms of Service and policies.

We may also aggregate or anonymize information for analytics and operational purposes.

5. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or United Kingdom, we process personal information under one or more of the following legal bases:

  • Performance of a contract;
  • Compliance with legal obligations;
  • Legitimate business interests;
  • Your consent.

You may withdraw consent at any time where processing is based on consent.

6. Sharing of Personal Information

We may share personal information with:

Service Providers

Third-party providers that help us operate the Services, including:

  • Shopify;
  • Spreadconnect;
  • Payment processors;
  • Shipping carriers;
  • Analytics providers;
  • Marketing and advertising platforms;
  • Customer support providers.

Legal and Compliance Reasons

We may disclose information if required to:

  • Comply with laws or regulations;
  • Respond to legal requests;
  • Protect rights, property, or safety;
  • Detect or prevent fraud or security issues.

Business Transfers

If our business is sold, merged, reorganized, or transferred, personal information may be transferred as part of that transaction.

With Your Consent

We may share information in other circumstances with your consent.

7. Advertising and Analytics

We may use third-party analytics and advertising tools including:

  • Google Analytics;
  • Meta/Facebook Pixel;
  • Shopify analytics tools;
  • Other marketing and advertising partners.

These providers may collect information using cookies and similar technologies to:

  • Analyze website usage;
  • Measure advertising performance;
  • Deliver targeted advertising.

You may opt out of personalized advertising through:

  • Browser cookie settings;
  • Industry opt-out programs;
  • Platform privacy settings.

Useful resources:

We also honor applicable Global Privacy Control (GPC) signals where legally required.

8. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access to your personal information;
  • Correction of inaccurate information;
  • Deletion of personal information;
  • Restriction of processing;
  • Objection to processing;
  • Data portability;
  • Withdrawal of consent;
  • Opt-out of targeted advertising or certain data sharing.

To exercise your rights, contact:

contact@support.hodling.shop

We may request information to verify your identity before processing requests.

9. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • The right to know what personal information we collect;
  • The right to request deletion;
  • The right to correct inaccurate information;
  • The right to opt out of certain sharing or selling activities;
  • The right to non-discrimination for exercising privacy rights.

We do not knowingly sell or share personal information of individuals under 16 years old.

California residents may submit privacy requests by contacting:

contact@support.hodling.shop

We will verify requests before responding.

10. Data Retention

We retain personal information only as long as reasonably necessary for:

  • Providing the Services;
  • Fulfilling orders;
  • Complying with legal obligations;
  • Resolving disputes;
  • Enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

11. International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including the United States.

These countries may have data protection laws different from those in your jurisdiction.

Where required by law, we implement appropriate safeguards for international data transfers.

12. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

13. Children’s Privacy

The Services are not directed to children under 13 years old.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can delete the information.

14. Third-Party Websites and Services

The Services may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third parties.

We encourage you to review their privacy policies before sharing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised “Last Updated” date.

Your continued use of the Services after updates become effective constitutes acceptance of the revised Privacy Policy.

16. Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us at:

HODLING | Crypto & Stock Trading Merch – Hoodies, Tees, Mugs, Posters
Email: contact@support.hodling.shop
Website: https://hodling.shop