Terms of service

Terms of Service

Last Updated: May 21, 2026

Welcome to HODLING | Crypto & Stock Trading Merch – Hoodies, Tees, Mugs, Posters ("HODLING," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, products, and services made available through our Shopify storefront and fulfilled through Spreadconnect (collectively, the "Service").

By accessing or using our Service, placing an order, or otherwise interacting with our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

1. Overview of the Service

HODLING operates an e-commerce store offering print-on-demand merchandise and related products, including but not limited to apparel, mugs, posters, accessories, digital products, and memberships (collectively, "Products").

Orders placed through our Shopify-powered website may be produced, processed, and fulfilled by third-party fulfillment partners, including Spreadconnect.

2. Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that:

  • You are at least 13 years old;
  • You are legally capable of entering into a binding agreement;
  • You will comply with all applicable laws and regulations;
  • You have not previously been suspended or prohibited from using the Service.

If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

3. Accounts and Registration

Certain features of the Service may require you to create an account.

You agree to:

  • Provide accurate and current information;
  • Maintain the security of your account credentials;
  • Promptly update your account information when necessary;
  • Accept responsibility for all activities occurring under your account.

You must notify us immediately if you suspect unauthorized access to your account.

Contact: contact@support.hodling.shop

4. Orders, Pricing, and Payments

4.1 Product Availability

All Products are subject to availability. We reserve the right to limit quantities, discontinue Products, or refuse any order at our discretion.

4.2 Pricing

All prices displayed on the Service are shown in the currency indicated at checkout and may change at any time without prior notice.

Applicable taxes, shipping fees, customs duties, and import charges may be added during checkout depending on your location.

4.3 Payment Authorization

By submitting payment information, you authorize us and our payment providers to charge the selected payment method for the full purchase amount, including taxes and shipping fees.

Payments are securely processed through third-party payment providers integrated with Shopify.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraud;
  • Pricing or inventory errors;
  • Violation of these Terms;
  • Payment processing issues.

If your order is canceled after payment, you will receive a refund for the canceled amount.

5. Memberships and Subscriptions

If the Service offers memberships, subscriptions, or recurring billing products:

  • Your subscription will automatically renew unless canceled before the renewal date;
  • You authorize recurring charges to your payment method;
  • Billing intervals and pricing will be disclosed during checkout.

You may cancel your subscription at any time through your account settings or by contacting us at:

contact@support.hodling.shop

Cancellation will take effect at the end of the current billing period unless otherwise required by applicable law.

6. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Carriers;
  • Customs processing;
  • Supply chain disruptions;
  • Incorrect shipping information provided by customers.

Risk of loss transfers to you once the order is delivered to the shipping carrier.

International customers are responsible for any customs duties, VAT, import taxes, or additional fees imposed by their local authorities.

7. Returns, Refunds, and Cancellations

7.1 Damaged or Defective Products

If you receive a defective, damaged, or incorrect Product, you must contact us within 30 days of delivery.

Where appropriate, we may offer:

  • A replacement Product;
  • A store credit;
  • A full or partial refund.

We may request photos or documentation before approving a claim.

7.2 Non-Returnable Items

Because many Products are custom-made or print-on-demand, we generally do not accept returns for:

  • Buyer’s remorse;
  • Incorrect size selection;
  • Minor color or print variations;
  • Orders placed incorrectly by the customer.

Nothing in these Terms limits any mandatory consumer rights available under applicable law.

7.3 EU Consumer Rights

If you are located in the European Union, certain Products may be exempt from the standard 14-day withdrawal right under Article 16(c) of the EU Consumer Rights Directive because they are made to the consumer’s specifications or clearly personalized.

8. Intellectual Property

All content available through the Service, including designs, logos, graphics, branding, text, software, and images (collectively, "Content") is owned by HODLING or its licensors and is protected by intellectual property laws.

You may not:

  • Reproduce;
  • Modify;
  • Sell;
  • Distribute;
  • Reverse engineer;
  • Exploit;

any Content without our prior written permission.

All rights not expressly granted are reserved.

9. User Conduct

You agree not to:

  • Use the Service unlawfully;
  • Interfere with the operation or security of the Service;
  • Upload malicious code or harmful material;
  • Attempt unauthorized access to systems or accounts;
  • Use automated scraping tools without permission;
  • Violate intellectual property or privacy rights;
  • Submit fraudulent orders or payment information.

We reserve the right to suspend or terminate access for violations of these Terms.

10. Third-Party Services

The Service may rely on or integrate with third-party platforms and providers including:

  • Shopify;
  • Spreadconnect;
  • Payment processors;
  • Shipping carriers;
  • Analytics providers.

We are not responsible for third-party services, websites, policies, outages, or actions.

Your use of third-party services may also be subject to their own terms and privacy policies.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING:

  • MERCHANTABILITY;
  • FITNESS FOR A PARTICULAR PURPOSE;
  • NON-INFRINGEMENT;
  • ACCURACY;
  • RELIABILITY.

We do not guarantee that:

  • The Service will be uninterrupted or error-free;
  • Products will meet your expectations;
  • Defects will always be corrected.

Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HODLING AND ITS AFFILIATES, PARTNERS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES;
  • INCIDENTAL DAMAGES;
  • CONSEQUENTIAL DAMAGES;
  • SPECIAL DAMAGES;
  • LOSS OF PROFITS;
  • LOSS OF DATA;
  • BUSINESS INTERRUPTION.

Our total liability relating to any claim arising from the Service or Products shall not exceed the amount paid by you for the applicable order giving rise to the claim.

Some jurisdictions do not permit certain liability limitations, so parts of this section may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless HODLING and its affiliates, partners, service providers, employees, and contractors from any claims, damages, liabilities, losses, or expenses arising from:

  • Your use of the Service;
  • Your violation of these Terms;
  • Your violation of applicable laws;
  • Your infringement of any third-party rights.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if:

  • You violate these Terms;
  • We suspect fraud or abuse;
  • Required by law;
  • Necessary to protect the Service or other users.

Upon termination:

  • Your right to use the Service ends immediately;
  • Outstanding payment obligations remain enforceable;
  • Relevant provisions of these Terms survive termination.

15. Privacy

Your use of the Service is also governed by our Privacy Policy.

We process personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable.

For privacy-related requests, contact:

contact@support.hodling.shop

16. Governing Law

These Terms shall be governed by and interpreted under the laws applicable in the jurisdiction where the business is registered, without regard to conflict-of-law principles.

If you are a consumer residing in the European Union, you may also benefit from any mandatory protections provided under the laws of your country of residence.

17. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

18. Contact Information

If you have questions about these Terms or the Service, you may contact us at:

HODLING | Crypto & Stock Trading Merch – Hoodies, Tees, Mugs, Posters
Email: contact@support.hodling.shop
Website: https://hodling.shop

19. Consumer Rights Notice

Nothing in these Terms excludes or limits consumer rights that cannot be excluded under applicable law.

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.